Customer Experience Excellence
Enhancing CX through Business Process Engineering
Customer Experience Excellence
Enhancing CX through Business Process Engineering
About Us
Customer
Experience
Experience
Our team of CX Analysts will work with you to understand your customer needs and expectations as they interact with your organization. We will engineer solutions that best serve your customer personas. We will also work to define and measure why good customers no longer use your organization. We will work with your team to remove obstacles to the customer happy path.
Experience
Experience
Experience
We will create an integrated, agile, and AI-enabled organization that helps your team get the correct answer to your customer. Whether your customer is interacting with marketing, sales, operations, or accounting: their experience will be timely and accurate.
Excellence
Experience
Excellence
Because of our comprehensive understanding of business tools like Salesforce, of app development, of process automation, and of your campaign-to-cash flow: your team will be able to effectively handle the growing number of customer interactions. Your time to first response, time to quote, relevancy of content, and removal of bottlenecks will result in measurable revenue growth and cost savings.
Hand Up Program
Technology Boot Camps
Technology Boot Camps
Technology Boot Camps
We work with partners to provide bootcamps on tools like Salesforce, Skyvia, and Conga. The goal of the training is to equip those in need of a friend with the skills they need to get stable, gainful employment.
Gainful Employment
Technology Boot Camps
Technology Boot Camps
We, along with our partners, provide employment that leverages newly acquired skills. In addition, we provide career roadmaps for those wanting to continue honing their skills.
The Meaning of "Sevant"
Sevant (se·vant / sehˈvänt ) Etymology
The word Sevant comes from the combination of three words:
- Servant - a devoted and helpful follower or supporter. At Sevant we recognize our success only when your team is successful: we are fully committed to that partnership.
- Seven - a number that has been used to signify completeness or perfection. As it relates to your project, completeness is Sevant's primary goal. As to perfection, this is our ideal, however unattainable.
- Savant - a very learned or talented person, especially one distinguished in a particular field of science or the arts. Getting the most out of your team and its tools requires insights from a trusted team of advisors with vision and skills honed over decades of practice.
