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Whether you are needing a campaign-to-cash overhaul or focusing on a critical pain point, we will work with your subject matter experts to craft solutions that save time and improve customer experience.
Many redundant and multi-step tasks can be automated. We will not only design but also develop data-driven applications that automate assignment, scoring, document generation, and even AI content creation. We are certified in multiple business tools with a bias towards Salesforce and it's secure, scalable platform.
Your team can only provide excellent customer experience if they know the game plan and their role in it. Not only will we always be training your team during our review and development processes, but we will also provide hands on sessions and documentation of all the work we've done.
What if you could get an entire team for the price of one full-time hire? That's right: when you hire Sevant, you get a Project Manager, a Solution Architect, a Technical Lead, and a Business or Technical Analyst! Best of all, you have complete control of the team makeup and size.
Please contact us if you cannot find an answer to your question.
Campaign-to-Cash is the end-to-end business process for converting marketing prospects into revenue. It involves a system for measuring marketing channels, sales pipelines, project timelines, operations, logistics, service calls, and payment. By removing bottlenecks and manual tasks within the flow, your customers will experience more timely, accurate responses.
The key is executive buy-in and discipline. The leadership needs to be early adopters of the change: If they are not able to follow the game plan, the rest of the team will not. Additionally, the team needs training and encouragement to use the system: The plan is only as effective if the team knows their role and how to support other team members in theirs.
While our team has experience in Oracle Cloud, Microsoft Dynamics, HubSpot, Workday, etc., our team specializes in Salesforce with its force.com secure and scalable platform. We also partner with tools like Skyvia for integrations, Conga for document generation and signature, and Pineapple for payment processing.
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